Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

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Corona Virus

If you have arrived back from an affected area within 14 days, follow the specific advice for returning travellers.  Find out more on

Late Patients
If you are late for your appointment, the reception staff will check with the GP to see if you will still be seen, however if you are more than 10 minutes late you will have to re-book. If you feel you must be seen, please speak to the receptionist who can update the GP.

Welcome to THInC


THInC is the Transport to Healthcare Information Centre for the NHS Grampian area which provides advice on travelling to health or social care appointments.

Members of the public and health or social care professionals can call us for practical and free transport advice on travelling an appointment in the Grampian area.

We are open from 9am until 4.30pm Monday to Friday.

We can help with information on bus services, train times, dial-a-bus services, taxi companies with wheelchair-accessible vehicles and community transport.

Contact us: Call us on 01224 665568 or email
THInC is funded by relevant partners involved with the Health and Transport Action Plan (HTAP) for the Grampian area.

You can access the plan on the Nestrans website
The partners are:

    • Aberdeen City Council

    • Aberdeenshire Council

    • Community Transport Association

    • Moray Council

    • Nestrans

    • NHS Grampian

    • Scottish Ambulance Service


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