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Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

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Flu Season
We are now getting towards the end of the majority of the flu vaccinations in the practice.  Over the next few weeks the last of the at risk groups should have been in for the annual flu vaccination.  Anyone who has not yet received an appointment should phone the practice - around mid November.  NOTE - if you are housebound and normally have the district nurse visit, then they will be starting their vaccination programme shortly. 

We have over 2000 patients to vaccinate each year, so we are grateful for everyone's attendance and especially to the nurses for administering the vaccine.

Late Patients
If you are late for your appointment, the reception staff will check with the GP to see if you will still be seen, however if you are more than 10 minutes late you will have to re-book. If you feel you must be seen, please speak to the receptionist who can update the GP.

Quality of Care

We strive to provide the highest quality of care. To ensure this, the practice periodically takes part in an assessment of the quality of its care. Your medical records may be disclosed to assessors who will be subject to a “Code of Confidentiality”. Your records may also from time to time be made available to trained professionals who work with our team to help improve care, eg the pharmacist. You have the right to object to such a process. Any objection will be respected and will in no way affect the care you are given.

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