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Great Western Medical Practice Seafield RoadAberdeen, AB15 7YTTel: 0345 337 0540
Cancelling your AppointmentIf you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.
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If you have arrived back from an affected area within 14 days, follow the specific advice for returning travellers. Find out more on www.nhsinform.scot
Late PatientsIf you are late for your appointment, the reception staff will check with the GP to see if you will still be seen, however if you are more than 10 minutes late you will have to re-book. If you feel you must be seen, please speak to the receptionist who can update the GP.
The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:
If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
The ICO has published a new Model Publication Scheme that all public authorities are required to adopt by 1st January 2009.
Model Publication Scheme - further information
We strive to provide the highest quality of care. To ensure this, the practice periodically takes part in an assessment of the quality of its care. Your medical records may be disclosed to assessors who will be subject to a “Code of Confidentiality”. Your records may also from time to time be made available to trained professionals who work with our team to help improve care, eg the pharmacist. You have the right to object to such a process. Any objection will be respected and will in no way affect the care you are given.
Any patient wishing to make comments and or complaints can do so on forms, which have been made available in the practice.
You may also write directly to the Practice Manager, Mrs Pauline Irving or to the doctors if you prefer.